Contact Us

At Candela Candles Wholesale we love hearing from you, all queries big and small.

• Perhaps you have a query about a product or order?
• Perhaps you have a candle or scent question you'd love answered?
• You just want to get in touch?

If you are submitting a return or refund claim, please ensure you have reviewed the claims process and include the following information in you message below:

• Order Number
• Statement of Issue 
• Relevant photos of all pieces, videos of breakages, shipping carton damage, fault or incorrect product.
• List exact product name and quantity we need to review (Please don't assume we can identify via images or correlate with a guess from your order)
• If damage in transit has occurred, you must submit the claim within 24 hours of receipt of goods.

Complete the form below and we'll get back to you as soon as possible (usually within 24 hours).